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About Us

Join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry!

CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works. We believe in supporting both personal and professional growth. That means, we pay attention to goals, celebrate milestones and highly encourage learning.

  • Director of Compliance

    ABOUT YOU + US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. We are looking for a talented individual to drive compliance and quality. You’ll join and work in our New York office with a team of talented individuals who enjoy solving tough problems. We believe in supporting both personal and professional growth. That means we pay attention… Read More

    ABOUT YOU + US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. We are looking for a talented individual to drive compliance and quality.

    You’ll join and work in our New York office with a team of talented individuals who enjoy solving tough problems. We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities.

    Qualities we value:

    • Organized and detailed oriented
    • Client-focused approach
    • Comfortable with compliance in the healthcare and credentialing space
    • Hands-on, enjoys working in a fast-paced, multidisciplinary environment
    • Motivated by solving difficult problems
    • Proactive approach to solving problems
    • Strong communication skills
    • Highly motivated, results-oriented, and strive for excellence

    Qualifications:

    • 5+ years experience in a compliance, quality assurance, or a similar role within a regulated industry (preferably healthcare)
    • Experience with contracting and legal frameworks
    • Client-facing experience: You are driven to understand what a client really needs, why, and how we can best deliver products and services.
    • Skilled at and comfortable with collaborating and interacting with clients, external auditors, and regulatory agencies
    • Familiar with regulatory frameworks (prior experience as follows is a plus: CMS, NCQA, Joint Commission, and other healthcare regulatory frameworks + requirements)
    • Experience working with multiple internal stakeholders, such as product, sales, and client success teams
    • Detailed oriented, organized, and excellent communicator

    Responsibilities include:

    • Develop and keep up to date a compliance onboarding program and ongoing training curriculum for staff and new hires
    • Ensure CredSimple processes and procedures are compliant to state, federal, and non-governmental/industry regulatory standards (e.g. NCQA, CMS, Joint Commission) and pertinent client requirements
      • Take ownership of weekly compliance office hours and monthly compliance reviews
      • Show our commitment to continuous improvement by maintaining policy and procedure documents with updates from weekly/monthly sessions
      • Own the biennial NCQA recertification process from end-to-end
      • Research state and federal rules and regulations and stay abreast of changing regulations
    • Perform and track pre-hire and monthly OIG and SAM reviews of CredSimple staff and consultants
    • Serve as compliance and quality subject matter expert for internal and external clients
      • Support CredSimple’s Sales, Service Delivery, and Product and Engineering
      • Support client-specific inquiries
    • Establish internal ongoing audit process
      • Collaborate with Operations to develop a rigorous, efficient, and practical approach to both quality auditing and continuous process improvement
      • Perform relevant external audits (e.g. vendors)

    Location:

    • New York City (in office)

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  • Director of Implementation, Support & Training

    About CredSimple CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the credentialing process and streamlines it from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of… Read More

    About CredSimple

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the credentialing process and streamlines it from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works.

    We are looking for an experienced Director of Implementation, Support & Training. You’ll join a talented and passionate team who enjoys working with our clients, solving tough problems and improving the healthcare industry. We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones, and highly encourage learning.

    Core competencies for all CredSimple staff

    1. Works hard and smart – Delivers value consistently by being inquisitive, having a high degree of accountability and working with intent.
    2. Driven – Fueled by passion and commitment, showing tenacity to overcome obstacles.
    3. Outcomes oriented – Dedicated to results. Track record of improving performance.
    4. Effective communication – Speaks and writes clearly and directly with appropriate level of detail to communicate an idea. Happy to embrace the ideas of others if they improve on your own. Understands that clarity is measured at the recipient's ear, not the speaker’s mouth.
    5. Teamwork – Work across team lines to value others’ contributions and support each other and drive everyone forward. #OneTeam

     

    Your Mission

    Own the delivery of implementation, support, and training in order to drive an excellent client experience through expertly delivered services, support and product knowledge.

    Your Outcomes

    1. Ownership of on-boarding and implementation
      1. Continue to enhance the on-boarding and implementation process, including aligning and scaling on-boarding needs for each client segment
      2. Determine ownership of client implementation - separate team or with CSMs
    2. Develop product support as a key competitive advantage
      1. Reorient the support function to create leverage for the client, client success managers, and sales teams
        1. Concept: Support as a competitive advantage relies on high enthusiasm and highly knowledgeable teams working together to solve client problems quickly and elegantly
      2. Develop standard metrics for support to measure and report on regularly
      3. Ensure every CSM has insight into the current status of their customers and issues his/her customers are facing in support; e.g. access to a snapshot of open issues for each client at given time in SalesForce
    3. Develop training content that will be leveraged via web or in-person for on-boarding, implementation, supporting clients, and marketing
      1. Refresh and enhance training content available on the platform
      2. Top 5 questions asked via support -> create high-quality training videos
      3. Create unique training plans for each client segment
      4. Evolve training content as client feedback and needs change
    4. Create a comprehensive client feedback loop across the organization that shares client feedback/challenges/successes that will help:
      1. Inform the product roadmap
      2. Enhance Operations and Support areas of focus and development
      3. Creates empathy among employees outside of CS for the client experience

    Your Competencies

    1. Client-centric mindset — focuses on putting the client’s needs first when making decisions and balancing with the needs of employees. All programs implemented and managed are designed to ensure we are meeting the client’s business objectives, increasing product adoption and creating a true partnership.
    2. Scalability mindset — understands the importance of developing processes and methodologies that are scalable and repeatable so we are able to run as efficiently as possible.
    3. Expert communicator — has the ability to communicate up to leadership and communicate the right level of detail to the individual contributors. Connects well with clients and can adjust to the client’s needs with ease and flexibility.
    4. Detail oriented - digs into the weeds with the individuals on the team to ensure the right processes and programs are being established and implemented. Closely monitors and evaluates the processes and programs in place to ensure they are driving client success, adoption and value. Can quickly pivot or implement changes to adapt to evolving client needs.
    5. Team Leadership - has experience managing individuals in support, implementation and/or training. Can serve as a mentor for junior team members and help them grow their careers at CredSimple.

    About the role

    • This person will ultimately be responsible for the support, implementation and training teams and will help build and evolve these teams as CredSimple continues to grow
    • The Director will report into the VP of Client Success
    • Ideally located in NYC but open to a remote position with a willingness to travel
    • The ideal candidate will have a background in Healthcare IT, SaaS startups where he/she worked on either the support, implementation and/or training team

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  • Enterprise Account Executive

    ABOUT US CredSimple is building a world-class Sales and Marketing Organization that serves as the economic growth engine for the company. We are looking to grow the team with like-minded people who believe in magic, but believe in math more. You know that crushing sales numbers doesn’t happen because you made a wish, it happens because you work relentlessly every single day at building… Read More

    ABOUT US

    CredSimple is building a world-class Sales and Marketing Organization that serves as the economic growth engine for the company. We are looking to grow the team with like-minded people who believe in magic, but believe in math more. You know that crushing sales numbers doesn’t happen because you made a wish, it happens because you work relentlessly every single day at building your pipeline, improving your understanding of our industry and the needs and struggles that your clients have. You are motivated not only by meeting your quotas and getting paid, but also by helping to build an organization and sales process that will scale as the company enters its growth stage.

    We sell to clients that span the healthcare spectrum from tech-savvy telehealth startups to 100-year-old, Fortune 500 health insurance companies. As a result, you are not just a clear communicator, but someone who loves tailoring your language and delivery to suit your audience. You can represent CredSimple simultaneously as both a compliance-focused platform for solving their immediate need, and also the leader for how this process will transform over the next 20 years.

    We believe in supporting both personal and professional growth. We’re solving very real and challenging problems, so you are committed to results both personally and professionally. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities that increase your brain power and ours. You are self-directed but work well on a team, insanely motivated to achieve our common goals, and approach work with a growth mindset and a strong desire to continually improve both your individual and your team’s contributions. 

    ABOUT YOU

    Qualifications and Skills:

    • 5+ years of B2B sales experience, ideally in the Health Care or SaaS space, with a clear track record of exceeding quotas 
    • Experience in selling to large enterprises, managing complex sales practices and solution-based selling to C- Level Executives, senior management and directors 
    • Understanding of how to navigate the enterprise procurement process 
    • Engaging presentation skills for in-person meetings
    • Entrepreneurial and not afraid to explore
    • Hungry to make an impact, excel, learn and succeed in a fast-paced dynamic startup environment
    • Experience with Salesforce or similar CRM tool to manage leads, activities and pipeline
    • Team player with a passion for making an impact
    • Bachelors Degree or higher
    • Ability to travel for in-person meetings with executives 

    Role:

    • Qualify, manage and close leads in the large enterprise space 
    • Prospect for new customers leveraging existing and new leads as well as building your own target lists based on key verticals 
    • Stay on top of latest Health Care and sales trends while creatively using social media and other selling tools 
    • Methodically qualify, build, and strategically manage an accurate sales funnel 
    • Sell our services with a consultative approach in a high energy environment 
    • Skillfully deliver demonstrations/presentations while handling objections and relating to buyers 
    • Comfortably sell to VP & C-Suite executives while navigating multiple decision makers, creating compelling events and explaining CredSimple's value proposition 
    • Partner with Customer Success team to continue delivering superior service
    • Orchestrate customer proposals and responses to RFPs and RFIs with counterparts on the team
    • Drive pricing and contract negotiations for both software and services working with CCO and VP of Delivery 

    Opportunity & Compensation 

    CredSimple believes in rewarding performance and is looking for a top performer that is not afraid to exceed expectations. You will have a quarterly quota to hit, an opportunity to earn generous accelerators and no cap on your total compensation.

     

    HOW TO APPLY

    Please apply directly via our website https://www.credsimple.com/careers/

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  • Senior Software Development Engineer

      ABOUT US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology.Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the credentialing process and streamlines it from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of… Read More

     

    ABOUT US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology.Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the credentialing process and streamlines it from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works.

    We are looking for a talented Senior Software Development Engineer. You’ll join a talented and passionate team who enjoy solving tough problems and improving the healthcare industry. We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones, and highly encourage learning.

     

    ABOUT YOU

    Qualities we value:

    • Motivated by working on hard problems with a smart team
    • Enjoy learning and sharing your valuable feedback across our engineering teams, so we can continue to iterate and improve
    • Highly motivated, results-oriented, and takes pride in being a problem solver
    • Healthy pragmatism and a commitment to excellence in code craftsmanship

    Qualifications:

    • 4+ years professional software development experience
    • Expertise in Ruby and Ruby on Rails and experience with one or more of the following: Python, GoLang, Javascript
    • Experience with AWS
    • Familiarity with PostgreSQL or other (O)RDBMS
    • Comfortable developing for/in a unix environment (regardless of distribution)
    • Experience in software and systems architecture
    • Outstanding coding skills, knowledge of patterns and best practices in software engineering
    • A commitment to test driven development.
    • Open communicator with superb written and oral communication skills. Your code should not be the only thing that speaks for your work.
    • Self-directed, seek responsibility, and strive for excellence

     

    HOW TO APPLY

    Please apply directly via our website https://www.credsimple.com/careers/

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