Careers: We're Hiring! Join Our Team.

About Us

CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology.

Our platform focuses on healthcare provider and facility data.

We create data integrity, efficiency, and transparency between many stakeholders, including hospitals, health insurance networks, and practicing medical professionals. In short, we are building the technical infrastructure that allows healthcare organizations to manage their provider data, which enables a stronger, smarter healthcare industry.

Fixing this industry’s administrative nightmare is no easy feat. That’s why we’re investing in building a unique, tight-knit team who is up for the challenge. We punch above our weight-class and you should too. We’re not in this to be a “cool startup.” We’re in it to have a profound and long-term impact on the healthcare industry and fundamentally change the way this critical part of the U.S. healthcare system works.

  • Front End Engineer

    ABOUT YOU:
    CredSimple is dedicated to building a data infrastructure solution that serves the needs of the healthcare industry using intelligent software/systems design. We value engineers who can take ownership of entire features or products and see it through to production. Our user interfaces are vitally important to making our complex infrastructure easy to use and understand. The ideal hire is self-directed, highly motivated, and a good communicator with a strong desire to continually improve both individual and team contributions.

    We’re solving very real and challenging problems so you must have the right attitude towards tackling problems, especially things that others won’t touch. Our customers are some of the most forward-thinking organizations in the healthcare industry ranging from small companies to large enterprises. We want you to be more than just a developer who ships code (on time). To that end, we believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones and highly encourage learning opportunities.

    THE DAILY GRIND:
    You’ll be integral in taking our existing platform and customers to the next level of usability and efficiency. The features you implement and decisions you make about our UI will have a direct impact on how well our customers can do their jobs. Specifically, you will be working on intuitive user interfaces that maximize the usefulness of our data. You will enable the reporting and analysis of provider networks through dashboards and data visualizations and develop interfaces that streamline complex workflows and data.

    YOUR BACKGROUND:

    • Demonstrated experience building and maintaining large business-facing javascript applications

    • Experience with a front-end framework like Backbone, Angular or React. We use react/redux and will ask you to learn it, if you are not already familiar with it

    • Practical understanding and intuition of UX/UI principles

    • Up-to-date knowledge and opinions about the landscape of front-end tools and tooling, i.e. the tradeoffs between CSS preprocessors or JS build tools

    • Experience with Javascript testing frameworks

    • Good, open communicator. Your code/scripts should not be the only thing that speaks for your work. Documentation and pull request comments, sprint planning sessions, conversations with customers’ technical staff, explaining complex data model issues to other functional teams within the company all require excellent written and spoken communication skills

    • Familiarity or experience with a framework such as Django or Ruby on Rails is a plus

    • Knowledge and experience using the following technologies: Node, NPM, Javascript, CSS, HTML, and consuming JSON APIs


    HOW TO APPLY:
    Apply on AngelList here.
  • Data Engineer

    ABOUT YOU:
    CredSimple is dedicated to building a data infrastructure solution that serves the needs of the healthcare industry using intelligent software/systems design. We value engineers who can take ownership of entire features or products and see it through to production. The ideal hire is self-directed, highly motivated, and a good communicator with a strong desire to continually improve both individual and team contributions.

    We’re solving very real and challenging problems so you must have the right attitude towards tackling problems, especially things that others won’t touch. Our customers are some of the most forward-thinking organizations in the healthcare industry ranging from small companies to large enterprises. We want you to be more than just a developer who ships code (on time). To that end, we believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones and highly encourage learning opportunities.

    THE DAILY GRIND:
    1) Assume ownership of the data ingestion and ETL pipeline. This means ensuring that data is being munged and ingested correctly, capturing exceptions, implementing a system to notify stakeholders when those exceptions occur, and instrumenting all elements of the pipeline stack. You will also iterate on our current architecture to make it more efficient and fault tolerant – the goal is to have a pipeline which can ingest new data from any source with minimal reconfiguration.

    2) Maintain concurrency between our services and our data warehouse, and work with our data scientist and provide engineering support for our machine-learning engine to match providers to their credentials.

    3) Build tools to facilitate on-boarding our customers’ data and enable our operations team to change and view that data. You’ll be the point of contact for the operations team when there are technical requests that specifically impact our data pipeline.

    As our platform grows, so too does the need for a high-performance ETL pipeline and a scalable framework for storing that data and making it accessible for our customers and operations team.

    To have an immediate impact you’ll need to be skilled in some (not necessarily all) of the technologies in our stack: Django, Python, Ruby on Rails, Postgres, MongoDB, AWS, Chef, RabbitMQ, and Redis. Bonus points if you have experience with the Hadoop ecosystem, Python libraries used for machine learning (scikit-learn, pandas, numpy), or experience with distributed computing.

    YOUR BACKGROUND:

    • Demonstrated experience (2-5 years) building and maintaining data ingestion pipelines with large data sets

    • Working knowledge and opinions of latest tools for data collection, analysis, warehousing and transformation

    • Understanding and intuition for data modeling and enterprise data management

    • Good, open communicator. Your code/scripts should not be the only thing that speaks for your work. Documentation and pull request comments, sprint planning sessions, conversations with customers’ technical staff, explaining complex data model issues to other functional teams within the company all require excellent written and spoken communication skills


    HOW TO APPLY:
    Apply on AngelList here.
  • Account Executive

    ABOUT YOU:
    CredSimple is building a world-class Sales and Marketing Organization that serves as the economic growth engine for the company. We are looking to grow the team with like-minded people who believe in magic, but believe in math more. You know that crushing sales numbers doesn’t happen because you made a wish, it happens because you work relentlessly every single day at building your pipeline, improving your understanding of our industry and the needs and struggles that your clients have. You are motivated not only by meeting your quotas and getting paid, but also by helping to build an organization and sales process that will scale as the company enters its growth stage.

    We sell to clients that span the healthcare spectrum from tech-savvy telehealth startups to 100-year-old, Fortune 500 health insurance companies. As a result, you are not just a clear communicator, but someone who loves tailoring your language and delivery to suit your audience. You can represent CredSimple simultaneously as both a compliance-focused platform for solving their immediate need, and also the leader for how this process will transform over the next 20 years.

    We believe in supporting both personal and professional growth. We’re solving very real and challenging problems, so you are committed to results both personally and professionally. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities that increase your brain power and ours. You are self-directed but work well on a team, insanely motivated to achieve our common goals, and approach work with a growth mindset and a strong desire to continually improve both your individual and your team’s contributions.

    THE DAILY GRIND:
    As an Account Executive you will be selling our software/service and held to a quota. To achieve your quota you’ll be responsible for working with our Account Based Marketer to target specific clients and verticals in order to create demand at the top of funnel and work those opportunities through the funnel to close. You'll spend time qualifying prospects created through general marketing (inbound) and account based marketing (outbound). You'll be meticulous with your notes and track everything in SalesForce. You'll work with prospects throughout the full opportunity lifecycle and help define with our team what sales looks like at CredSimple.
    Transition your clients to our Client Success team, and set everyone up for success in onboarding

    YOUR BACKGROUND:

    • Solid experience (let’s say 2+ years) in a quota carrying role with demonstrated ability to sell technology into the C-Suite and simultaneously empowering luddites

    • Experience in selling at least one of the following: SaaS solutions, healthcare technology, or healthcare services

    • Experience selling into an entrenched industry such as healthcare or financial services, where legacy processes reign and new technology adoption is slow

    • You know the most effective sales person archetypes and you work everyday to foster and perfect those skills within your daily sales routine

    • Tech-wise, you are comfortable with products like Salesforce, Google Drive, Excel, Sheets, and Intercom, and have worked quickly to troubleshoot user issues with a software product

    • You’re a team player

    • Equal parts lover of coffee and gifs can’t hurt


    HOW TO APPLY:
    Apply on AngelList here.
  • Client Success Manager

    ABOUT YOU:
    CredSimple delivers a combination of a SaaS platform and related services to our clients, which span healthcare organizations from telehealth startups to Fortune 500 insurance companies. The breadth of our clients and services mean that you should be comfortable customizing your relationship management strategy to fit the needs of each client, as you’ll have the opportunity to work with partners across the healthcare spectrum. You love getting to know the way our partners work and building co-destiny relationships to align our business with theirs. You’re comfortable on the phone, conducting a webinar to new clients, or creating a professional deck to provide a quarterly business review to senior management.

    At CredSimple we develop our software platform and products through agile development methodologies with new features released every week. This means that you see every client conversation as a means to further our product and can synthesize feedback for trends. You’ve had hands-on experience with software development or operations, are comfortable talking about software or relational databases, and have an intuitive understanding of how businesses use data to run a complex operation. You can quickly learn and confidently use industry jargon, and break down terminology and the compliance rules that underlie our business into plain language.

    We believe in supporting both personal and professional growth. We’re solving very real and challenging problems, so you are committed to results both personally and professionally. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities that increase your brain power and ours. You are self-directed, insanely motivated, and have a strong desire to continually improve both your individual and team’s contributions.

    THE DAILY GRIND:
    As a Client Success Manager, you will join our Client Success team and take on a portfolio of clients to manage. You are expected to keep a close pulse on your clients’ use of the platform and monitor our delivery of services against each client’s contractual KPIs. This looks like:

    • Project manage the implementation of CredSimple’s platform and services

    • Serve as the primary point of contact post-sale, and assume overall management of client adoption

    • Develop a trusted advisor relationship with client stakeholders and executive decision-makers to drive product adoption and ensure the client leverages the solution to achieve full business value

    • Partner with internal CredSimple stakeholders to align account activities with the client’s business case and strategy

    • Work with our engagement team to educate clients on new features and releases

    • Monitor and identify adoption and utilization trends; provide recommendations based on risk and clients’ business needs

    • Conduct periodic client health-checks, identify churn risk, and collaborate with internal teams to remediate and ensure a successful renewal

    • Identify upsell opportunities that map directly to each client’s needs and/or pain points and initiate and drive upsell conversations with the client


    YOUR BACKGROUND:

    • 2+ years of client success experience in a SaaS or similar company
      A passion for building things that don’t exist

    • Ability to adapt in a fast-paced setting and figure things out on the fly
      Persistence to build relationships where none existed

    • Empathy with a knack for understanding what a client really needs and why

    • Strong ability to give an excellent presentation and write an eloquent email

    • A love of data, and a thorough understanding of how data-driven decision making transforms a product or business

    • Ability to multi-task and prioritize without being frazzled

    • Passion for providing top-notch client service

    • Tech-wise, you are comfortable analyzing data, drawing insights, creating graphs to visualize trends, and then communicating these with clients via reports and presentations

    • An eye for presentation and attention to detail

    • You’ve worked closely with product managers and engineers in the past and know how to draw others’ expertise into a conversation


    STRATEGIC LEADERSHIP:
    As a developing company, CredSimple is growing our capabilities to sell and support differentiated product lines and services. As a result, while your compensation will be split between a base salary and incentive pay, your targets will be split between overall revenue (with upselling currently deemphasized), and developing the strategic management of the Client Success team. This means taking on a couple of strategic projects per quarter. Past examples include creating a Client Implementation methodology and reporting framework and implementing net promoter score (NPS) measurement tools.

    HOW TO APPLY:
    Apply on AngelList here.