Careers: We're Hiring!

About Us

Join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry!

CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works. We believe in supporting both personal and professional growth. That means, we pay attention to goals, celebrate milestones and highly encourage learning.

  • Client Success Manager

    ABOUT US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical… Read More

    ABOUT US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works.

    Join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry! We believe in supporting both personal and professional growth. That means, we pay attention to goals, celebrate milestones and highly encourage learning.


    ABOUT THE ROLE
    As a Client Success Manager at CredSimple, you will join our Service Delivery team and take on a portfolio of clients. CredSimple delivers a combination of a SaaS software platform and related services to our clients, which span healthcare organizations from telehealth startups to Fortune 500 insurance companies. The breadth of our clients and services mean that you should be comfortable customizing your relationship management strategy to fit the needs of each client. You love getting to know the way our partners work and building relationships to align our business with theirs. You’re comfortable on the phone, conducting a webinar for new clients, or creating a professional deck to provide a quarterly business review to senior management. You are expected to keep a close pulse on your clients’ use of the platform and monitor our delivery of services to meet contractual obligations and client expectations.

    Responsibilities will include:

    • Manage a portfolio of current and new clients
    • Develop a relationship with clients as a trusted advisor
    • Serve as primary manager for new client implementations
    • Drive product adoption and ensure the client leverages CredSimple to achieve full business value
    • Monitor and identify adoption and utilization trends, provide recommendations based on risk and clients’ business needs
    • Conduct regular client health-checks, identify renewal risk, and collaborate with internal teams to remediate and ensure a successful renewal
    • Identify upsell opportunities that map directly to each client’s needs and/or pain points and partner internally with the CredSimple Account Executive to drive the upsell opportunity
    • Effectively log client interactions in order to communicate important client information to internal teams
    • Utilize metrics and data in order to proactively identify opportunities to deliver additional value to clients
    • Plan, design, and deliver quarterly account reviews with clients


    ABOUT YOU

    • Passion for providing top-notch client service
    • 3+ years of client/customer success experience in a SaaS or similar company
    • Ability to create structure in ambiguous situations and design effective processes
    • Strong analytical skills, with the ability to translate data into insights; experience with Excel preferred
    • Strong ability to give an excellent presentation and write an eloquent email
    • Empathy with a knack for understanding what a client really needs and why
    • A love of data, and a thorough understanding of how data-driven decision making transforms a product or business
    • Ability to constructively participate in difficult internal and external conversations and convert discussion into actionable outcomes
    • Tech-wise, you are comfortable analyzing data, drawing insights, creating graphs to visualize trends, and then communicating these with clients via reports and presentations
    • An eye for presentation and attention to detail
    • You’ve worked closely with product managers and engineers/programmers in the past and know how to draw others’ expertise into a conversation

     

    HOW TO APPLY

    Please apply directly via our website https://www.credsimple.com/careers/

    Apply for this Job

    Show Less

  • Enterprise Account Executive

    ABOUT US CredSimple is building a world-class Sales and Marketing Organization that serves as the economic growth engine for the company. We are looking to grow the team with like-minded people who believe in magic, but believe in math more. You know that crushing sales numbers doesn’t happen because you made a wish, it happens because you work relentlessly every single day at building… Read More

    ABOUT US

    CredSimple is building a world-class Sales and Marketing Organization that serves as the economic growth engine for the company. We are looking to grow the team with like-minded people who believe in magic, but believe in math more. You know that crushing sales numbers doesn’t happen because you made a wish, it happens because you work relentlessly every single day at building your pipeline, improving your understanding of our industry and the needs and struggles that your clients have. You are motivated not only by meeting your quotas and getting paid, but also by helping to build an organization and sales process that will scale as the company enters its growth stage.

    We sell to clients that span the healthcare spectrum from tech-savvy telehealth startups to 100-year-old, Fortune 500 health insurance companies. As a result, you are not just a clear communicator, but someone who loves tailoring your language and delivery to suit your audience. You can represent CredSimple simultaneously as both a compliance-focused platform for solving their immediate need, and also the leader for how this process will transform over the next 20 years.

    We believe in supporting both personal and professional growth. We’re solving very real and challenging problems, so you are committed to results both personally and professionally. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities that increase your brain power and ours. You are self-directed but work well on a team, insanely motivated to achieve our common goals, and approach work with a growth mindset and a strong desire to continually improve both your individual and your team’s contributions. 

    ABOUT YOU

    Qualifications and Skills:

    • 5+ years of B2B sales experience, ideally in the Health Care or SaaS space, with a clear track record of exceeding quotas 
    • Experience in selling to large enterprises, managing complex sales practices and solution-based selling to C- Level Executives, senior management and directors 
    • Understanding of how to navigate the enterprise procurement process 
    • Engaging presentation skills for in-person meetings
    • Entrepreneurial and not afraid to explore
    • Hungry to make an impact, excel, learn and succeed in a fast-paced dynamic startup environment
    • Experience with Salesforce or similar CRM tool to manage leads, activities and pipeline
    • Team player with a passion for making an impact
    • Bachelors Degree or higher
    • Ability to travel for in-person meetings with executives 

    Role:

    • Qualify, manage and close leads in the large enterprise space 
    • Prospect for new customers leveraging existing and new leads as well as building your own target lists based on key verticals 
    • Stay on top of latest Health Care and sales trends while creatively using social media and other selling tools 
    • Methodically qualify, build, and strategically manage an accurate sales funnel 
    • Sell our services with a consultative approach in a high energy environment 
    • Skillfully deliver demonstrations/presentations while handling objections and relating to buyers 
    • Comfortably sell to VP & C-Suite executives while navigating multiple decision makers, creating compelling events and explaining CredSimple's value proposition 
    • Partner with Customer Success team to continue delivering superior service
    • Orchestrate customer proposals and responses to RFPs and RFIs with counterparts on the team
    • Drive pricing and contract negotiations for both software and services working with CCO and VP of Delivery 

    Opportunity & Compensation 

    CredSimple believes in rewarding performance and is looking for a top performer that is not afraid to exceed expectations. You will have a quarterly quota to hit, an opportunity to earn generous accelerators and no cap on your total compensation.

     

    HOW TO APPLY

    Please apply directly via our website https://www.credsimple.com/careers/

    Apply for this Job

    Show Less

  • Project Manager

    ABOUT US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical… Read More

    ABOUT US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works.

    Join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry! We believe in supporting both personal and professional growth. That means, we pay attention to goals, celebrate milestones and highly encourage learning.

    ABOUT THE ROLE

    As a Project Manager at CredSimple, you will join our Operations team and serve as an air traffic controller for projects ranging from client implementations to office moves. You’re comfortable breaking a project down into milestones and tasks, delegating and staging them, and reporting out on progress to senior management. You’ll help the team stay on task, bring projects to the finish line, and prepare for what’s ahead.

    You’ll need experience managing and delegating to a larger team (minimum 5+). On a daily basis, you’ll be managing the coordination and completion of key projects on time, within budget, and within scope. You'll set deadlines, assign responsibilities, monitor, and summarize progress of projects. You'll also prepare reports for upper management regarding status of projects.

    We’ll also need you to coordinate with other departments to ensure all aspects of each project are documented, staged, and delegated. Sometimes you'll need to rely on limited information and judgment to plan projects and revisit as the picture becomes more clear.

    Responsibilities:

    • Meet colleagues to take detailed ordering briefs and clarify specific requirements of each project.
    • Develop comprehensive project plans.
    • Coordinate internal resources and third parties/vendors for the flawless execution of projects
    • Delegate project tasks based on staff members’ roles, availability, or workload.
    • Track project performance to ensure that all projects are delivered on-time, within scope and within budget
    • Ensure resource availability and allocation
    • Using metrics and data, report to management on performance and potential challenges
    • Create and maintain comprehensive project documentation
    • Develop spreadsheets, diagrams and process maps to document needs

    Requirements:

    • 3+ years experience in project management (experience in waterfall and agile management preferred)
    • Familiarity with Asana (bonus for experience with Jira)
    • Ability to create structure in ambiguous situations and design effective processes
    • Strong analytical skills, with the ability to translate data into insights; experience with Excel preferred
    • A love of data, and a thorough understanding of how data-driven decision making transforms a product or business
    • Advanced knowledge of Microsoft Office and Google Docs
    • Excellent written and verbal communication skills
    • Experience with process improvement a plus

    Apply for this Job

    Show Less

  • Senior Software Development Engineer

      ABOUT US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. We are looking for a talented Senior Software Development Engineer.   You’ll join a talented and passionate team who enjoy solving tough problems and improving the healthcare industry. We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones, and highly… Read More

     

    ABOUT US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. We are looking for a talented Senior Software Development Engineer.   You’ll join a talented and passionate team who enjoy solving tough problems and improving the healthcare industry. We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones, and highly encourage learning opportunities.

     

    Qualities we value:

    • Motivated by working on hard problems with a smart team
    • Enjoy learning and sharing your valuable feedback across our engineering teams, so we can continue to iterate and improve
    • Highly motivated, results-oriented, and takes pride in being a problem solver
    • Healthy pragmatism and a commitment to excellence in code craftsmanship

    Qualifications:

    • 4+ years professional software development experience
    • Expertise in Ruby and Ruby on Rails and experience with one or more of the following: Python, GoLang, Javascript
    • Experience with AWS
    • Familiarity with PostgreSQL or other (O)RDBMS
    • Comfortable developing for/in a unix environment (regardless of distribution)
    • Experience in software and systems architecture
    • Outstanding coding skills, knowledge of patterns and best practices in software engineering
    • A commitment to test driven development.
    • Open communicator with superb written and oral communication skills. Your code should not be the only thing that speaks for your work.
    • Self-directed, seek responsibility, and strive for excellence

    HOW TO APPLY

    Please apply directly via our website https://www.credsimple.com/careers/

    Apply for this Job

    Show Less

  • Temporary Credentialing Operations Specialist

    ABOUT US CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical… Read More

    ABOUT US

    CredSimple is a New York-based startup laser-focused on improving healthcare infrastructure with revolutionary technology. Instead of conducting a series of manual steps built on tedious data-entry, our platform automates the process and cuts the credentialing process down from a three-month period to a matter of days. We’re in it to have a profound, long-term impact and fundamentally change the way this critical part of the U.S. healthcare system works.

    Join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry! We believe in supporting both personal and professional growth. That means we pay attention to goals, celebrate milestones and highly encourage learning.

    ABOUT THE ROLE

    As a Specialist, you will be joining our Credentialing Operations team and working on our Practitioner Credentialing and Committee Review products. You’ll be handling exceptions to an automated process, by doing research about provider credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You’ll also be assisting in the preparation of files for our clients’ committee reviews. You’ll be held to a high standard for quality of work and will be a contributor to the quality control process.

    Responsibilities include:

    • Completing primary source verifications for our practitioner credentialing clients;
    • Conducting internal, or online, research into verifications of provider information;
    • Reviewing credentials and determining whether or not they need to be escalated to a credentialing committee;
    • Researching providers and summarizing your findings in preparation for clients’ committee review meetings;
    • Highlighting trends to Operations Analysts to address areas for improvements in business processes.

    ABOUT YOU

    You are a quick learner who can operate well in an environment of uncertainty and rapid change. You can go heads down and focus on completing a series of tasks with impeccable attention to detail and stay positive and motivated to get the work done. You take the first stab at solving problems you see but know when you need to escalate them, too. You take pride in a job well done and are comfortable checking the quality of your own work.

    Your background looks a lot like:

    • At least 1-3 years working in the healthcare industry; bonus points if you have practitioner credentialing experience. Relevant experience may also include conducting web research in a business environment and/or data entry
    • Attentive to detail; able to spot issues and complete root cause analysis
    • You’re comfortable working independently and also contributing as part of a team
    • Tech-wise, you are comfortable navigating Excel spreadsheets, working with Google products, and using third party sources to complete work.

    Apply for this Job

    Show Less